How do I use my voucher at The Q?

To redeem your vouchers head into our Box Office in person (office hours 10am-4pm Monday to Friday). We are unfortunately unable to redeem the vouchers over the phone or online.

At the counter we will scan the QR code on your voucher.

Vouchers may be redeemed to our shows listed below. 

Can I use my voucher to purchase tickets at the door at show time?

Vouchers can only be redeemed in advance during office hours, and cannot be used for door sales 1 hour prior to a performance.

How many vouchers can I redeem at once?

You can redeem 1 voucher per person per day ($25). However, you can combine your voucher with another person’s voucher towards the same transaction. This is part of the Service NSW terms and conditions. More information can be found on the Service NSW Website.

What if I want to cancel my ticket purchased with a voucher?

All vouchers are non-refundable and can only be used once. Talk to our Box Office staff for policy details.

Am I able to use my voucher towards tickets I have already purchased?

No. Once tickets are purchased the transaction is final. Please let our Box Office staff know that you would like to use your voucher before processing any payment.

Can I use my voucher for tickets to a show happening after the voucher expiry date: 31st July?

Yes. The vouchers themselves expire on 31st July, but can be redeemed towards any of the below shows that is currently on sale irrelevant to the date. This includes shows after 31st July.

ELIGIBLE SHOWS:

Hamlet Prince Of Skidmark
The Story & Songs of Billy Joel
Robot Song
Wallflowering
Oklahoma
John Paul Young: 50 Years Young

Call our Box Office on 02 6285 6290 for more info.

Visit the Service NSW website for more FAQs about Dine & Discover.